FSH News, 2th Room Theater - The Faculty of Sharia and Law at Syarif Hidayatullah State Islamic University Jakarta, in collaboration with the National Consumer Protection Agency of the Republic of Indonesia, held a public lecture on “Consumer Dispute Resolution in Indonesia” on April 7, 2026. The event, held at the Second-Floor Theater of the Faculty of Sharia and Law, was attended by faculty leadership, representatives from the National Consumer Protection Agency of the Republic of Indonesia, faculty members, staff, and students.

In his opening remarks, the Dean of the Faculty of Sharia and Law, Muhammad Maksum, expressed his appreciation for the collaboration between the two institutions. According to him, the issue of consumer protection is closely related to the academic world because it is part of legal studies relevant to people’s lives and the development of the business world.

Lasmini, Chair of the Commission for Cooperation and Institutional Review at the National Consumer Protection Agency of the Republic of Indonesia, explained that this event is a follow-up to the memorandum of understanding between the National Consumer Protection Agency of the Republic of Indonesia and Syarif Hidayatullah State Islamic University Jakarta. She emphasized the importance of understanding consumer dispute resolution mechanisms as part of efforts to enhance the protection of consumer rights.

The public lecture featured Tohom Purba, Mustolih Siradj, and Yuniarso as speakers. In their presentations, the speakers discussed various consumer dispute issues, business sectors with the highest complaint rates, and dispute resolution mechanisms through both litigation and non-litigation channels. Additionally, they explained the role of the Consumer Dispute Resolution Agency as an institution that handles disputes between consumers and businesses outside of court.

The event was conducted interactively and received a high level of enthusiasm from the participants. Through this public lecture, students are expected to gain a more comprehensive understanding of consumer protection and dispute resolution mechanisms in Indonesia, thereby enabling them to develop a legal perspective that is more responsive to the needs of society.